Notes

Question 1:
a. What are the characteristics of operate and give modelings.
dish up are the benefits, activities or satisfaction which are offered for sale or are provided in connection with the sale of goods.
Characteristics of go:
1. Intangibility-
run are intangible, we preserve non touch them. They are not physical objects.
For physical exercise: An Airline sells a flight ticket from A computer address to B destination. Here it is the matter of consumers perception of run than smelling or tasting it.
2. Perishability-
Services are perishable. If its not theatrical roled today, it is lost forever. It sightnot be stored.
For example: an unoccupied building, an sluggish person, if loabour stops working its a complete waste.
3. Inseparability-
Services and their providers are associated closely and thus, not separable.
For example: the entertainment industry, wellness experts and other professionals create and offer their service at the same time.
4. Heterogeneity-
The quality of the services can not be standardized. Te same type of services can not be sold to all the consumers even if they pay the same price
For example: prices paid for a service may either be too high or too low as seen in entertainment industry.
5.



Ownership-
In the case of service, user can only have an access to service he can not own the services.
For example: A consumer can use hotel room or swimming pool of the hotel, however the self-control remains with the provider.
6. Simultaneity-
Services cannot move to the channels or dispersion and cannot be delivered to the potential customers and users. Thus, either users are brought to the services or providers go to the users.
For example: An Airplane cannot be brought to customer.
7. Quality measurement-
Services can be measured in terms of service level. It is very difficult to rate or quantify kernel purchase.
For example: we can quantify the food served in a hotel but the way waiter serves the customer or the...If you indigence to get a full essay, order it on our website: Ordercustompaper.com



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