End User Support, Deliver End-User Support

Unit 7 End designr Support Assignment No.3- release End- characterr Support Q1) You work for a infantryman company of a major mul fireational corporation. A formations provider is rolling out a new purlieu to all companies in the group. This involves new ne iirks, pcs, servers and package. The initial resource leave be three technicians, one of which leave alone be exist in system support. The other both technicians will be angelic from college with no industry experience. You engage to bushel up a support group in time for the system rollout. i.          enumerate the t charters that you will have to perform to establish the group. ii.          order the actions. iii.          explicate your reasoning for the prioritisation. 1.         Provide staple fibre training to the deuce technicians in basic web ironware and software trigger. 2.          hang backbone up procedure notes for the tasks need to complete the cyberspace and software installation. 3.         Provide a chisel sheet for procedures to follow in the case of faults or problems with installation. 4.          plenty up a bantam interrogation network and ask the two technicians to install network equipment with the exception of servers, routers, firewalls or switches. 5.         Should the test network prove successful, tin basic training in setup and maintenance of servers. 6.

        Use the experienced technician to install servers, routers, firewalls and switches and to pull off the work of the other two technicians. The above list is set out in antecedence order. The reason for the order is that technicians should be trained initially and be given notes to follow in the case of problems, they should then be supervised on a test network so that they both gain experience and can be retrained in areas of need if prerequisite. This is all necessary to do prior to the demand installation as the installation needs to be completed... If you inadequacy to get a serious essay, order it on our website: Ordercustompaper.com

If you want to get a full essay, wisit our page: write my paper